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Free AUS Shipping $59+
Mel Local Delivery Mon/Wed/Fri
Free AUS Shipping $59+
Mel Local Delivery Mon/Wed/Fri
Free AUS Shipping $59+
Mel Local Delivery Mon/Wed/Fri
Free AUS Shipping $59+
Mel Local Delivery Mon/Wed/Fri
Free AUS Shipping $59+
Mel Local Delivery Mon/Wed/Fri
Free AUS Shipping $59+
Mel Local Delivery Mon/Wed/Fri
Find answers to common questions about our products and services.
Yes! Orders over $59 qualify for free shipping across most metro areas in Australia. Please note: oversized items such as cat litter are excluded from free shipping.
Standard shipping takes 3-5 business days.
Yes, we deliver to Melbourne, Eastern, and South-Eastern suburbs every Monday, Wednesday, and Friday. Orders over $59 qualify for free local delivery.
Yes, you can pick up your order from our Strore at 6 Stanley Street, Collingwood VIC.
Only certain brands provide a palatability guarantee. Please check the individual product details or ask our team before purchasing.
Yes! Our website customers can earn points for every purchase and redeem them for coupons and service.
We offer a 14-day return policy. Items must be returned in resellable condition (unopened, unused, and undamaged).
Most orders are processed and dispatched within 24 hours on business days.
Yes, we only source from trusted suppliers to ensure all our pet food and supplies are 100% genuine.
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