Pikapet PALATABILITY GUARANTEE

At Pikapet, we want you and your pet to be satisfied with our products. If your pet doesn’t like a specific food, we offer a Palatability Guarantee on most brands:

  • Coverage: If your pet refuses to eat the food, we will issue a refund once the returned items are received at our warehouse.
  • Return Shipping: You are responsible for covering the return shipping costs.
  • Return Procedure: For detailed return instructions, please consult with our customer representative.

We’re here to help ensure your satisfaction with our products.