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You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within one weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Once we recevied order, we will pack and ship within 24 hours
K9 Natural Freeze Dried Beef Feast is a complete pet food for dogs made with meat (derived from grass-fed, ranch raised animals), blood, bone, tripe, liver, heart and kidney plus vegetables, fruit, egg, green lipped mussel and garlic. K9 Natural is formulated to meet the nutritional levels established by AAFCO dog nutrition profiles for all life stages. It contains no wheat, rice, grains cereals, soy or gluten, and is free of artificial ingredients, additives or preservatives and hormone growth promotants. Simply add warm water to reconstitute into ready-to-serve raw dog food.
500g reconstitutes to 2kg
1.8kg reconstitutes to 7.2kg
3.6kg reconstitutes to 14.4kg
Advice Care
K9 Natural contains meat, which can contain bacteria that could cause illness if mishandled. Please follow these instructions for your protection:
Keep separate from other foods.
Wash surfaces, utensils and hands after touching raw meat
Refrigerate reconstituted leftovers immediately
Discard refrigerated leftovers if unused after 3 days
Feeding Guide
We recommend you always reconstitute K9 Freeze Dried with warm water (no warmer than 37°C) before feeding. We also highly recommend you do not mix a raw diet with a cooked diet (kibble) and allow the dog 12 hours without food when transferring from cooked (kibble) to raw.
Ingredients
Beef meat, beef blood, beef bone, beef green tripe, beef liver, broccoli, cauliflower, carrot, spinach (chard), cabbage, apple, pear, beef hearts, beef kidneys, eggs, green lipped mussel and garlic
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