About Us

PIKAPET is at QV Centre, 277 Russell Street, Melbourne VIC 3000 — in Melbourne CBD. We relocated here from our original Collingwood store to serve more pet parents in the city centre.

Yes. Free metro shipping on online orders $59+ to Melbourne metro addresses. We ship Australia-wide via courier — standard shipping rates apply outside the free metro zone.

Premium cat and dog food, natural cat litter, treats, apparel and specialty pet supplies — curated from trusted Australian, New Zealand and global brands including Ziwi Peak, Royal Canin, Michu, Petkit and more.

PIKAPET offers a curated product range, owner-direct customer support, and 4.8-star Google reviews. You speak with people who built the business — not a call centre.

PIKAPET won the 2024 East Melbourne Local Business Award for Pet Care. PIKAPET was named a Finalist in the 2025 East Melbourne Local Business Award, and a Finalist in the Champion Awards 2026, Pet Care category.

Mon–Fri 9:00am–6:30pm, Sat 10:30pm–6:30pm, Sun 10:30pm–6:30pm.

PIKAPET was established in 2017 as a women-led, family-owned pet store in Melbourne. We began by personally delivering pet supplies across the city — that community-first spirit still defines how we operate today.

Yes. Visit us at QV Centre, 277 Russell Street, Melbourne VIC 3000. Our team can help you choose food, litter and accessories tailored to your pet.

We stock premium brands across cat and dog nutrition — including Ziwi Peak, Royal Canin, Hill's Science Diet, Michu, Rafa Superfoods, Kit Cat, Talentail and more. Every product is selected for quality and suitability for Australian pets.